Privacy policy

Privacy Policy

Last updated: 17 July 2026

This policy explains how Official Kukirin, the trade name used by this store ("we", "us"), processes personal data when you browse the store, contact us or place an order. We aim to process personal data lawfully, fairly, transparently and only for defined purposes.

Controller and contact

Official Kukirin is the store trade name used by the operator and data controller. For privacy questions or to exercise a data-protection right, contact officialkukirin@icloud.com.

Data we process

  • Identity and contact data: name, email address, telephone number and billing or delivery address.
  • Order data: products, order value, delivery status, returns, support messages and warranty information.
  • Payment data: payment status and limited payment identifiers. Payment providers shown at checkout process card or account credentials; we do not receive full card numbers.
  • Device and usage data: IP address, browser, device, pages viewed, cookie identifiers and security logs.
  • Marketing preferences: subscription status, consent records and interactions with messages, where applicable.

Purposes and legal bases

  • Contract: to process payment, fulfil and deliver orders, provide customer support, and administer returns or warranty claims.
  • Legal obligation: to keep tax, accounting, consumer-rights and transaction records and respond to lawful requests.
  • Legitimate interests: to secure the store, prevent fraud, diagnose problems, improve service and defend legal claims, where those interests are not overridden by your rights.
  • Consent: for non-essential cookies and direct marketing where consent is required. You can withdraw consent at any time without affecting earlier lawful processing.

Who receives data

We disclose only the data needed to operate the store to service providers such as Shopify (commerce platform and hosting), payment providers, delivery carriers, customer-support and email providers, professional advisers and authorities where legally required. Providers may act as processors or independent controllers under their own legal obligations. We do not sell personal data.

International transfers

Some providers may process data outside the European Economic Area. Where EU data-protection law requires it, transfers rely on an adequacy decision, approved contractual safeguards or another lawful transfer mechanism. Provider-specific details may also appear in their privacy information.

Retention

We keep data only for as long as needed for the purpose collected, including fulfilment, support, fraud prevention, legal claims and statutory tax or accounting periods. Marketing data is retained until you unsubscribe or consent is withdrawn, subject to a limited suppression record so we can respect that choice.

Cookies

Essential cookies operate the storefront, cart, checkout, security and language or market selections. Analytics and marketing cookies are used only as permitted by applicable law and your choices. You can change available choices through the store's privacy or cookie controls and through your browser settings.

Your rights

Subject to applicable law, you may request access, rectification, erasure, restriction, portability or object to processing. You may withdraw consent at any time and object at any time to direct marketing. We normally respond without undue delay and within one month. We may ask for proportionate information to verify identity.

You also have the right to complain to the data-protection authority in your country of residence, work or the place of an alleged infringement.

Automated checks

Shopify, payment providers or fraud-prevention services may use automated signals to flag higher-risk transactions. Where a decision with legal or similarly significant effects is based solely on automated processing and the law gives you review rights, you may contact us to request appropriate human review.

Children

The store is not directed to children. Do not place an order unless you are legally able to enter the purchase contract in your country.

Changes

We may update this policy when our practices or legal obligations change. The current version and update date will remain available on this page.